All kinds of jobs and tasks are outsourced these days. Phone calls to customer service departments, shipping, production, and even fleet management are all outsourced. If you are interested in outsourcing fleet management to a fleet management company, you might be wondering what the benefits and drawbacks are. The benefits and drawbacks are listed as follows.
Someone Else Does All the Dispatch Work
A big part of fleet management is dispatching vehicles to various locations as needed. This constant hustle and juggle leaves very little room for you to manage the rest of your business. By outsourcing this very big part of daily operations, someone else is responsible for all of the dispatch work. It unburdens you to do the rest of the business you need to do for your company without having to worry about which truck, who is driving, and where it is going.
Digital Tracking Keeps Track
A lot of fleet management companies use digital tracking to locate fleet vehicles and make sure that the drivers are staying on task and headed in the right direction. Dispatchers monitor progress on a real-time screen that shows them where every truck is. If a truck gets stuck somewhere for too long, the dispatchers call the driver to make sure things are okay and that there are no real problems, including accidents and/or injuries to a driver.
You Cannot Control What Happens
People who absolutely have to be in control of every detail find it very difficult to let go and let someone else take the wheel. You may be one of those people. You have no control and no input in the dispatch process. When you have drivers that you want to give more work to, you cannot do that when someone else is managing the fleet. That can be mildly to intensely frustrating, depending on your need to control what goes on with your company.
You Are Never First to Hear about Accidents or Delays
While fleet management companies are able to text or call you when something goes awry, you will never be the first one to hear what has happened. It is the dispatch center that gets the calls and relays the messages to you. By then, the dispatch center has already made a judgment call based on the situation and their general practices in fleet management. Usually, it is a good call, but not knowing about something major until later may be frustrating because you are not making important decisions about the situations.Share